At Saashivnest, we understand that travel plans can change, and we strive to accommodate our guests to the best of our ability. However, to maintain the quality of our services and to ensure fairness to all guests, we have established the following cancellation policy:
1. Cancellation Period:
- Flexible Rate: You may cancel your reservation free of charge up to 48 hours before the scheduled check-in time.
- Partial Refund: If the Cancellation is made from 1 Prior day of booking date onwards, Refund will be done 50%.
- Non-Refundable Rate: Reservations made under our non-refundable rate plan are not eligible for a refund. These reservations are fully prepaid and non-cancellable.
2. Cancellation Procedure:
- To cancel a reservation, please contact our reservations team via email or phone, and provide your booking details.
3. Refunds:
- If you cancel your reservation within the allowable cancellation period for a flexible rate, we will refund the full booking amount to your original payment method.
- Partial amount payment will be done within 3 days of the Partial cancellation request.
- For non-refundable rate reservations, no refunds will be provided for cancellations or no-shows.
4. No-Show:
- If you do not arrive on the scheduled check-in date without prior notice, you will be considered a "no-show." In such cases, the full amount of the reservation will be charged, and the reservation will be canceled.
5. Early Departure:
- In the event of an early departure after check-in, no refunds or credits will be provided for the unused portion of your reservation.
6. Group Reservations:
- Different cancellation policies may apply to group reservations, which will be communicated to you at the time of booking.
7. Special Promotions and Packages:
- Special promotions and packages may have unique cancellation policies. Please refer to the terms and conditions of the specific promotion or package for details.
8. Force Majeure:
- Saashivnest reserves the right to amend or cancel reservations in the event of unforeseen circumstances or force majeure, including but not limited to natural disasters, government restrictions, or other situations beyond our control. In such cases, our team will work with you to find suitable solutions.
9. Changes to Reservations:
- Changes to reservation dates or room types may be subject to availability and rate adjustments.
We recommend reviewing and understanding our cancellation policy at the time of booking to ensure a smooth and enjoyable experience during your stay at Saashivnest. If you have any questions or require clarification, please don't hesitate to contact our team.
Saashivnest reserves the right to update this cancellation policy as needed, and any changes will be posted on our website.
Remember to regularly review and update your cancellation policy to reflect any changes in your business operations or industry standards. Additionally, always communicate your cancellation policy clearly to your guests at the time of booking.
